Meet Your Support Team
R&D Scientist – Custom Probe Experts
Our research and development scientists specialize in designing and modifying probes to meet unique project goals. They can:
- Design fully custom FISH and CISH probes
- Modify existing probes to better align with your assay parameters
- Advise on probe performance and expected hybridization patterns
If you’re targeting a rare biomarker or need a specialized solution, our R&D team can help bring it to life.
Field Application Specialist (FAS)
Certified FISH Technologists
Our FAS provides technical support rooted in real-world lab experience. As certified FISH technologists, they can:
- Troubleshoot protocols and offer optimization strategies
- Provide hands-on technique guidance and support
- Run optimization samples and aid in interpretation of results
On-site support:
Our Field Application Scientist (FAS) team is ready to come directly to your lab to provide expert, hands-on assistance tailored to your specific needs. Whether you’re working with manual or automated protocols, they’ll help troubleshoot complex processes, optimize hybridization conditions, and fine-tune your workflow for maximum efficiency.
FISH Technology Advisor
Probe Selection and Workflow Planning
Our FISH Technology Advisor serves as a strategic partner, helping you get the most from your workflow. They can:
- Assist in selecting the optimal probe for your application
- Guide you through custom design requests
- Help determine the materials needed and understand kit formats (RUO, ASR, CE-IVD)
Whether you’re starting a new project or scaling up, they ensure you’re set up for success.